Your Subscriptions

Navigate to My Account > Subscriptions to view and manage your recurring subscriptions.

Endpoint: /my-account/subscriptions/

My Account Subscriptions

Viewing Your Subscriptions

Each subscription card displays:

  • Product name and current status
  • Renewal fee and billing cycle (e.g., $49.00 / year)
  • Next payment date for active subscriptions, or the end date for ended subscriptions
  • Start date and whether the subscription uses manual renewal
  • Status counts in the filter bar showing how many subscriptions are in each state

Filtering

  • Status filter โ€” Filter by All, Active, On Hold, Suspended, Cancelled, or Expired. Each filter shows a count.
  • Rows per page โ€” Choose 5, 10, 20, or 50 subscriptions per page.

Urgency Banners

The page shows contextual banners when subscriptions need attention:

  • A warning when subscriptions are paused or on hold
  • An info banner when payments are due within 7 days

Subscription Statuses

StatusMeaning
ActiveSubscription is current and billing is active
On HoldSubscription is temporarily paused; billing is suspended
SuspendedSubscription has been suspended (e.g., failed payment)
CancelledSubscription has been cancelled; access continues until the end of the current billing period
ExpiredSubscription has ended and is no longer active

Viewing Subscription Details

Click the eye icon on any subscription card to open the details drawer. It shows:

  • Billing section โ€” Renewal fee, billing cycle, and whether auto-renew is enabled
  • Dates section โ€” Start date, next payment date, end date (if ended), and cancellation date (if cancelled)
  • Available actions based on the subscription's current state

Managing Your Subscription

Available actions depend on your subscription's current status. The buttons appear both on the subscription card and in the details drawer.

Pause a Subscription

If pausing is available, click Pause. You will be asked to confirm. While paused, you are not charged. Your subscription status changes to On Hold.

Resume a Subscription

If your subscription is paused or on hold, click Resume to reactivate billing.

Cancel a Subscription

Click Cancel and confirm. You retain access until the end of the current billing period, after which the subscription expires. This action cannot be undone.

Renew Early

If early renewal is available, click Renew Now to extend your subscription immediately. Your next payment date is pushed forward.

Deep Linking

Subscription detail links use the format #subscription-123. When you open such a link, the details drawer opens automatically.

Was this article helpful?