Settings: Subscriptions

Navigation: WP Admin > License Server > Settings > Subscriptions

The Subscriptions tab configures default billing behavior, renewal rules, suspension and cancellation policies, purchase limits, and available renewal periods.

Settings Subscriptions

Product Defaults

Pre-populate these values when creating a new subscription product. Per-product settings always override.

FieldTypeDefaultDescription
Billing periodSelectmonthDefault billing period for new subscription products. Options: Day, Week, Month, Year.
Billing intervalNumber1Bill every X periods. Minimum: 1.
Trial periodSelect(None)Default trial period unit for new subscription products. Options: None, Day, Week, Month, Year.
Trial lengthNumber0Number of trial periods. Leave at 0 for no trial.
Sign-up feePrice0Default one-time sign-up fee for new subscription products.

Renewal & Payment

Control how subscriptions renew and handle failed payments.

FieldTypeDefaultDescription
Auto-renewalCheckboxyesAutomatically renew subscriptions via payment gateway.
Early renewalCheckboxnoAllow customers to renew their subscription before it expires.
Grace period (days)Number0Days after a missed payment before the subscription expires. Set to 0 to expire immediately.
Retry failed paymentsCheckboxnoAutomatically retry failed subscription payments.
Max retry attemptsNumber3Maximum number of payment retry attempts before giving up. Minimum: 1.

Suspension & Cancellation

Control whether customers can suspend or cancel their own subscriptions.

FieldTypeDefaultDescription
Allow suspensionCheckboxnoLet customers pause their subscription temporarily.
Max suspensionsNumber1Maximum number of times a customer can suspend a single subscription. Minimum: 1.
Max suspension daysNumber0Maximum days a subscription can stay suspended. Set to 0 for unlimited.
Allow cancellationCheckboxyesLet customers cancel their subscription from their account.
Minimum periods before cancellationNumber0Minimum billing periods a customer must complete before they can cancel. Set to 0 to allow cancellation anytime.

Limits

Restrict how many subscriptions a customer can have.

FieldTypeDefaultDescription
One per customerCheckboxnoLimit each customer to one active subscription per product.

Renewal Periods

Define the billing cycles available for your license products. The default period is pre-selected when creating new products.

FieldTypeDefaultDescription
Renewal PeriodsRenewal Period ManagerannualConfigure the available renewal periods (e.g., monthly, annual, lifetime) and set which one is the default.

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